SHREWSBURY, UK (Hybrid Working - 3 days in the office per week) 

A benchmarked salary between £57,500 to £62,500. Your salary level is determined by skills and experience within our progression framework.

COMPANY OVERVIEW

Croud is a global, full service digital marketing agency with a unique business model that helps businesses drive sustainable growth in the new world of marketing. Croud was recently named a Sunday Times Best Place to Work for the second year in a row, and was named Performance Marketing Employer of the Year by PMW.

At Croud, we unlock potential by elevating our people, clients, and communities within a rapidly advancing and complex economy. We operate as a unique scaled network of Intelligent, Creative Specialists, enabling us to deliver superior brand outcomes and unlock potential for our people, our clients and our communities.

Our culture is strategically driven and inspired by a shared long-term vision. It is collaborative and connected, with a focus on continuous learning and mutual support.

We are energised by future thinking, driving innovation to achieve better outcomes. We are instinctively generous, actively including and empowering our people. Above all, we are purpose-driven, committed to positively impacting our people, the planet, and our global communities.

ROLE OVERVIEW

This is a 12-month maternity cover opportunity, ideal for someone who can quickly build strong stakeholder relationships, take ownership of key hiring areas and deliver immediate impact within a fast-paced, evolving environment.

As a Senior Talent Partner, you will lead and deliver end-to-end recruitment activity across key business areas within Croud and Born Social. Reporting to the Head of Talent Acquisition, you will partner with business leaders to shape and execute effective hiring strategies that attract and secure the talent needed to support our continued success, operational priorities and future ambitions.

This role combines hands-on recruitment delivery with strategic stakeholder partnership, market insight and continuous improvement. You will own an exceptional candidate experience, ensure talent acquisition activity is aligned with business priorities and workforce demand, and contribute to broader Talent Acquisition initiatives and projects that enhance our approach to hiring.

RESPONSIBILITIES

Key responsibilities include, but are not limited to:

• Build strong relationships with hiring managers and stakeholders, defining role requirements, success profiles and effective hiring strategies.

• Own and deliver recruitment strategies across multiple functions, balancing immediate hiring needs with longer-term workforce planning and talent priorities.

• Develop and maintain proactive talent pipelines for business-critical and hard-to-fill roles using structured sourcing approaches and market insight.

• Provide stakeholders with talent market intelligence, candidate availability data and recruitment trends to inform decision-making.

• Deliver a consistent and engaging candidate experience across all stages of the recruitment process.

• Manage the offer process effectively, using market insight, stakeholder alignment and candidate engagement strategies to secure top talent.

• Identify and implement improvements to recruitment processes, systems and ways of working, using data and feedback to enhance effectiveness.

• Attend and lead weekly recruitment meetings with the Senior Leadership Team, providing updates, insights, risks and recommendations to support informed hiring decisions.

• Lead or support Talent Acquisition projects, hiring initiatives and workforce planning discussions.

• Represent Croud externally, building market presence, strengthening employer brand awareness and engaging talent communities to support future hiring needs.

• Support and manage junior members of the Talent team, coaching and sharing best practice whilst also contributing to a collaborative, high-performing TA culture.

PERSON SPECIFICATION

• Significant experience delivering end-to-end recruitment, ideally within an in-house environment or agency setting with strong client/stakeholder management responsibilities.

• Comfortable operating in a fast-paced, evolving environment with the ability to adapt priorities while maintaining a high level of delivery.

• Demonstrated ability to influence and partner effectively with senior stakeholders.

• Strong sourcing, talent pipelining and candidate engagement capabilities.

• Confident using recruitment technology, ATS platforms and data to manage pipelines, track performance and improve hiring outcomes.

• Excellent organisational skills with the ability to manage multiple priorities and recruitment processes simultaneously.

• Data-driven and commercially aware, with the ability to translate insights into practical hiring solutions and make informed decisions autonomously.

• Previous experience presenting recruitment updates, insights and recommendations to senior stakeholders

• Passionate about delivering outstanding candidate and stakeholder experiences.

• A collaborative mindset and a commitment to continuous improvement and raising standards across Talent Acquisition.

• Ability to delegate and support team capacity planning with Head of Talent

• Previous people management experience and the ability to support and coach more junior team members

• Experience supporting projects, process improvements or wider talent initiatives is advantageous.

COMPANY BENEFITS

Croud operates a hybrid working model with a minimum of 3 days a week based in our Shrewsbury office and the remaining days from home if you wish.

Croud offers a clear path to progression for all members of staff. We are committed to offering development opportunities alongside a support system of regular performance reviews. The opportunities are endless!

On completion of the three-month probation period, every employee is eligible for the benefits listed on our careers site which include:

• Sabbatical: Paid sabbatical at 7 years with an option to take it unpaid at 5 years

• 25 days holiday a year

• Discretionary annual performance based incentive

• Sale commission

• Recruitment referrals bonus

• Health & Wellbeing contribution

• 2 Recharge Days each holiday year

• Ride to Work scheme

• Railcard

• Season Ticket loan

• Home office screen

• Daily office perks: Free fruit, breakfast cereals, snacks, and tea & coffee

• Weekly treat: Enjoy a complimentary lunch on us every week

• Enhanced Primary and Secondary family leave as well as extended Parental Leave and Shared Family Leave

• Life insurance and income protection

• Medical Cash Plan

• Pension

• Curated 3rd party learning platform as well as access to Croud Campus (our bespoke learning and development platform)

• Peer to peer recognition scheme 'bonusly'

• Team off-sites/regular socials

• Year-round holiday parties

• Flexible working options

• Day to make a difference

Standard hours are from 9.00am to 5.30pm, there’s flexibility if agreed in advance with your line managers (it may also be necessary on occasions to work outside of these hours).

Croud is an equal opportunity employer and does not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role.

Please note: Internal candidates may be considered for this position as part of the selection process, in line with our commitment to transparent and fair recruitment.

OUR VALUES

At Croud, our vision centres around the idea of unlocking potential. We do this by elevating everyone in an inclusive and progressive culture, empowering individuals to deliver their best work. This means we build better brand outcomes, and unlock potential for our people, our clients and our communities.

We live and breathe five core values that foster a culture where everyone can thrive. Our commitment to elevating each other is fundamental to both our cultural and business success. The ideal candidate will excel in and demonstrate the following:

• In it together - our value on integration, collaboration and outcomes

• Eye on the future - our value on futurism, creativity and passion

• Generous in spirit - our value on people, development and inclusion

• Do what you say - our value on integrity and accountability

• Make a difference - our value on purpose and impact