SHREWSBURY, UK (Hybrid Working - 3 days in the office per week) 

A benchmarked salary between £26,228 to £29,368. Your salary level is determined by skills and experience within our progression framework.

COMPANY OVERVIEW

Croud is a global, full service digital marketing agency with a unique business model that helps businesses drive sustainable growth in the new world of marketing. Croud was recently named a Sunday Times Best Place to Work for the second year in a row, and was named Performance Marketing Employer of the Year by PMW.

At Croud, we unlock potential by elevating our people, clients, and communities within a rapidly advancing and complex economy. We operate as a unique scaled network of Intelligent, Creative Specialists, enabling us to deliver superior brand outcomes and unlock potential for our people, our clients and our communities.

Our culture is strategically driven and inspired by a shared long-term vision. It is collaborative and connected, with a focus on continuous learning and mutual support.

We are energised by future thinking, driving innovation to achieve better outcomes. We are instinctively generous, actively including and empowering our people. Above all, we are purpose-driven, committed to positively impacting our people, the planet, and our global communities.

ROLE OVERVIEW

Please note: Internal candidates may be considered for this position as part of the selection process, in line with our commitment to transparent and fair recruitment.

This position is ideal for someone who is in the early stages of their Digital Marketing journey and who has a keen interest in SEO, Content Strategy & Technical SEO in particular.

The overall purpose of this role is to support our Organic search account teams. You will be responsible for the management and delivery of SEO, content activity, and technical SEO for our clients, using both internal resources and our network of specialists, in order to achieve client business objectives and targets.

The role will be dedicated to driving SEO performance through the day-to-day management and effective implementation for a number of key client accounts.

RESPONSIBILITIES

Key responsibilities include, but are not limited to:

• Support the development and delivery of client SEO, technical and content strategies to drive performance and growth

• Monitor client performance, identify issues and opportunities, and advocate best practice and innovation

• Ensure all content aligns with brand guidelines and maintains a high standard of quality and accuracy

• Analyse SEO and performance data to identify trends, troubleshoot issues and inform strategic recommendations

• Prepare client reporting, including performance summaries and executive-level insights

• Manage project delivery and Croudie workflows, ensuring briefs and outputs meet quality standards

• Maintain excellent client service standards, including timely communication and proactive account support

• Support internal and external training initiatives, including onboarding and upskilling Croudies

• Contribute to client retention and business growth, with awareness of profitability, margin and NPS targets

• Ensure accurate time tracking, adherence to company processes and effective project administration

PERSON SPECIFICATION

• Degree-level education or relevant work experience

• Strong interest in digital marketing and/or SEO

• Work experience in SEO or digital marketing is desirable

• Strong Microsoft Office/Google Drive skills

• Proficiency in data entry, working with and managing numbers/data

• Proven track record of working to and meeting deadlines

• Proven time management skills and ability to manage tasks simultaneously

• Impeccable attention to detail

• A mathematical and analytical mind

• Ability to manipulate large amounts of data

• Highly organised and an ability to multitask

• Strong communication and presentation skills

• Experience working as part of a team to meet a common goal

• Customer service experience

COMPANY BENEFITS

Croud operates a hybrid working model with a minimum of 3 days a week based in our Shrewsbury office and the remaining days from home if you wish.

Croud offers a clear path to progression for all members of staff. We are committed to offering development opportunities alongside a support system of regular performance reviews. The opportunities are endless!

On completion of the three-month probation period, every employee is eligible for the benefits listed on our careers site which include:

• Sabbatical: Paid sabbatical at 7 years with an option to take it unpaid at 5 years

• 25 days holiday a year

• Discretionary annual performance based incentive

• Sale commission

• Recruitment referrals bonus

• Health & Wellbeing contribution

• 2 Recharge Days each holiday year

• Ride to Work scheme

• Railcard

• Season Ticket loan

• Home office chair and home office screen

• Daily office perks: Free fruit, breakfast cereals, snacks, and tea & coffee

• Weekly treat: Enjoy a complimentary lunch on us every week

• Enhanced Primary and Secondary family leave as well as extended Parental Leave and Shared Family Leave

• Life insurance and income protection

• Medical Cash Plan

• Pension

• Curated 3rd party learning platform as well as access to Croud Campus (our bespoke learning and development platform)

• Peer to peer recognition scheme 'bonusly'

• Team off-sites/regular socials

• Year-round holiday parties

• Flexible working options

• Day to make a difference

Standard hours are from 9.00am to 5.30pm, there’s flexibility if agreed in advance with your line managers (it may also be necessary on occasions to work outside of these hours).

Croud is an equal opportunity employer and does not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role.

OUR VALUES

At Croud, our vision centres around the idea of unlocking potential. We do this by elevating everyone in an inclusive and progressive culture, empowering individuals to deliver their best work. This means we build better brand outcomes, and unlock potential for our people, our clients and our communities.

We live and breathe five core values that foster a culture where everyone can thrive. Our commitment to elevating each other is fundamental to both our cultural and business success. The ideal candidate will excel in and demonstrate the following:

• In it together - our value on integration, collaboration and outcomes

• Eye on the future - our value on futurism, creativity and passion

• Generous in spirit - our value on people, development and inclusion

• Do what you say - our value on integrity and accountability

• Make a difference - our value on purpose and impact