ROLE OVERVIEW

Croud is a global, full service digital marketing agency with a unique business model that helps businesses drive sustainable growth in the new world of marketing. Croud was recently named a Sunday Times Best Place to Work for the second year in a row, and was named Performance Marketing Employer of the Year by PMW.

At Croud, we unlock potential by elevating our people, clients, and communities within a rapidly advancing and complex economy. We operate as a unique scaled network of Intelligent, Creative Specialists, enabling us to deliver superior brand outcomes and unlock potential for our people, our clients and our communities.

Our culture is strategically driven and inspired by a shared long-term vision. It is collaborative and connected, with a focus on continuous learning and mutual support.

We are energised by future thinking, driving innovation to achieve better outcomes. We are instinctively generous, actively including and empowering our people. Above all, we are purpose-driven, committed to positively impacting our people, the planet, and our global communities.

RESPONSIBILITIES

• Maintain contract databases and information by accurately logging and managing contract records.
• Assist with the drafting, reviewing, and finalising of NDAs, Insertion Orders, and production crew agreements, ensuring accuracy and completeness.
• Support the preparation and management of other commercial agreements as needed.
• Facilitate the signing process for agreements, ensuring timely execution.
• Update agency-facing shared documentation to reflect changes in contract terms, new client wins, and terminations.
• Collaborate with the finance team to confirm contract completion before payment and ensure prompt updates to the revenue tracker.
• Ensure internal compliance with Croud’s contracts, policies, and processes while identifying and supporting areas for improvement.
• Assist with contract compliance and corrective action reporting processes, working closely with the compliance team and other stakeholders.
• Maintain and update the contracts section of Croud’s intranet site.

PERSON SPECIFICATION

• Previous experience in at least one contracts-focused role, with exposure to contract drafting or commercial legal training.
• A proactive, hands-on attitude with strong problem-solving and troubleshooting skills.
• A meticulous, logical, and methodical approach to contract markup and terms, combined with commercial awareness and practical experience.
• Strong ability to research and stay informed on regulatory or industry changes that may affect contract processes and business operations.
• Exceptional administration, time management, and prioritisation skills to manage multiple tasks efficiently.
• Ability to work quickly and accurately with core tools such as ticketing systems, Google Drive, Google Calendar, spreadsheets, and word documents.
• A strong commitment to meeting deadlines, even during busy periods.
• Understanding of, experience in, or enthusiasm for the digital industry is a plus.

COMPANY BENEFITS

Croud operates a hybrid working model with a minimum of 3 days a week based in our Shrewsbury office and the remaining days from home if you wish.

Croud offers a clear path to progression for all members of staff. We are committed to offering development opportunities alongside a support system of regular performance reviews. The opportunities are endless!

On completion of the three-month probation period, every employee is eligible for the benefits listed on our careers site which include:

• 25 days holidays holiday per year with the option to purchase an additional 5 days
• Discretionary annual performance based incentive
• Sales Commission
• Sabbatical: Paid sabbatical at 7 years with an option to take it unpaid at 5 years
• Recruitment Referral Bonus
• Health & Wellbeing Contribution
• Ride to Work Scheme
• Railcard & Season Ticket Loan
• Home Office Equipment (chair and screen)
• Office Perks: Free fruit, breakfast cereals, lunches twice a week, snacks, and tea/coffee
• Enhanced Family Leave: Including primary and secondary family leave, extended parental leave, and shared family leave.
• Life Assurance & Income Protection
• Medical Cash Plan
• Pension
• Learning & Development: Access to Croud Campus, curated third-party learning platforms, and an IPA Membership with subsidised training and events
• Peer Recognition: Through our “Bonusly” program
• Team Off-Sites & Social Events
• Year-round Holiday Celebrations
• Flexible Working Options
• A Day to Make a Difference

Standard hours are from 9.00am to 5.30pm, there’s flexibility if agreed in advance with your line managers (it may also be necessary on occasions to work outside of these hours).

Croud is an equal opportunity employer and does not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role.

OUR VALUES

At Croud, our vision centres around the idea of unlocking potential. We do this by elevating everyone in an inclusive and progressive culture, empowering individuals to deliver their best work. This means we build better brand outcomes, and unlock potential for our people, our clients and our communities.

We live and breathe five core values that foster a culture where everyone can thrive. Our commitment to elevating each other is fundamental to both our cultural and business success. The ideal candidate will excel in and demonstrate the following:

• In it together - our value on integration, collaboration and outcomes
• Eye on the future - our value on futurism, creativity and passion
• Generous in spirit - our value on people, development and inclusion
• Do what you say - our value on integrity and accountability
• Make a difference - More than a value, this is our guiding principle. It ensures we   grow the right way, broadens our impact beyond Croud, and strengthens our purpose