ROLE OVERVIEW

Croud is a global, full service digital marketing agency with a unique business model that helps businesses drive sustainable growth in the new world of marketing. Croud was recently named a Sunday Times Best Place to Work for the second year in a row, and was named Performance Marketing Employer of the Year by PMW.

At Croud, we unlock potential by elevating our people, clients, and communities within a rapidly advancing and complex economy. We operate as a unique scaled network of Intelligent, Creative Specialists, enabling us to deliver superior brand outcomes and unlock potential for our people, our clients and our communities.

Our culture is strategically driven and inspired by a shared long-term vision. It is collaborative and connected, with a focus on continuous learning and mutual support.

We are energised by future thinking, driving innovation to achieve better outcomes. We are instinctively generous, actively including and empowering our people. Above all, we are purpose-driven, committed to positively impacting our people, the planet, and our global communities.

We are seeking an intelligent, charismatic, and creatively-minded individual who is passionate about building a career in Digital Marketing. As a Paid Social Media Executive, you will join a team of experts dedicated to delivering innovative advertising campaigns for Croud’s clients across platforms such as Facebook, Microsoft, Instagram, TikTok, and Amazon.

The ideal candidate will be driven by success, eager to learn, and possess a curious mindset that questions the status quo. You will play a key role in fostering commercial success for clients while striving for excellence in daily operations. A background of 6 months to 1 year in Digital Marketing is required, though a strong interest in the industry and relevant transferable skills are also valued.

RESPONSIBILITIES

• Assist Managers and Directors in executing client strategies, including the implementation of Account Development Plans (ADPs)
• Drive optimisation and innovation within relevant advertising platforms
• Ensure campaigns are created and managed to the highest standards, adhering to industry best practices and Croud guidelines
• Conduct daily checks on campaigns, communicating findings and taking necessary actions
• Manage client budgets across advertising platforms effectively
• Collaborate with internal teams to deliver accurate and relevant reporting, supporting Managers in communicating summaries
• Participate in client performance calls and contribute to quarterly business reviews
• Conduct high-quality data analysis, leveraging support from the internal network
• Administer internal network operations and deliver training as needed
• Facilitate training during the induction process and for ongoing professional development
• Stay informed about internal processes and facilitate knowledge sharing within the team
• Support Managers and Senior Managers in innovating new technologies and methods, monitoring market trends, and contributing to the tech roadmap and internal academy development
• Advocate for company policies and processes to support client retention
• Produce monthly case studies in the form of Test and Learn pieces

PERSON SPECIFICATION

• Excellent verbal and written communication skills in English
• Demonstrable experience managing ad platforms, particularly Meta, is advantageous
• Strong teamwork and collaboration skills
• Proficient in data analysis with a keen attention to detail and data accuracy
• Effective time management and multitasking abilities, with a capacity to prioritise across multiple projects
• Critical thinking, results-driven, and adept at problem-solving
• Creative mindset for content development, account management, and optimisation
• Open to candidates from all majors, but degrees in marketing, advertising, media and communications, or journalism are particularly beneficial
• Previous work or internship experience in marketing, public relations, or media is a plus
• Proficient in MS Office and G Suite
• Willingness to learn about other areas within digital marketing, including but not limited to pay-per-click, paid social, and shopping
• Must have legal eligibility to live and work in Dubai

COMPANY BENEFITS

Croud operates a hybrid working model with a minimum of 3 days a week based in our Dubai office (JLT) and the remaining days from home if you wish.

Croud offers a clear path to progression for all members of staff. We are committed to offering development opportunities alongside a support system of regular performance reviews. The opportunities are endless!

On completion of the three-month probation period, every employee is eligible for the benefits listed on our careers site which include:

• Annual Flight home
• 50% Gym contribution (up to 130aed pcm) OR Entertainer subscription
• Car parking contribution
• 25 days annual leave
• Sale commission
• Recruitment referrals bonus
• Peer to peer recognition scheme 'bonusly'
• Home office chair and home office screen
• Free office snacks
• Enhanced primary and secondary family leave as well as extended parental leave and shared family leave
• Private medical insurance
• Visa Sponsorship (Employee and any children under 18)
• Curated 3rd party learning platform as well as access to Croud Campus (our bespoke learning and development platform)
• Team off-sites/regular socials
• Year-round holiday parties
• Flexible working options
• Day to make a difference
  

OUR VALUES

At Croud, our vision centres around the idea of unlocking potential. We do this by elevating everyone in an inclusive and progressive culture, empowering individuals to deliver their best work. This means we build better brand outcomes, and unlock potential for our people, our clients and our communities.

We live and breathe five key values at Croud, which build a culture that elevates everyone, allowing our people to thrive:

• In it together - our value on integration, collaboration and outcomes
• Eye on the future - our value on futurism, creativity and passion
• Generous in spirit - our value on people, development and inclusion
• Do what you say - our value on integrity and accountability
• Make a difference - our value on purpose and impact