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Client Project Manager, Serpico

Are you client-focused and results-driven with strong project management skills? If so, this might be the job for you!
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ROLE OVERVIEW


Due to rapid growth in our Serpico partnership team, Croud are looking for an experienced account manager to work with an exciting portfolio of technology partnership clients. 

This new role is crucial to the expansion of the Google Marketing Platform partnership team at Serpico by Croud. 

  • Be Passionate: express your passion for excellence for your clients
  • Be Imaginative: find creative solutions to client challenges within digital
  • Show Integrity: be honest and open to colleagues and partners - we are an extension of our partners!

MAIN ACTIVITIES / DUTIES


  • To lead the relationship with our Google Marketing Platform partner clients, ensuring service and delivery of work is at the highest standard. 
  • Meeting the needs of the clients to help them achieve digital maturity via the appropriate technology.  
  • Keeping up to date with all new technology developments with our partners is a must, whilst being able to match those developments with commercial opportunities. 
  • Project managing the needs of key clients, including scheduling training, organising onboarding process, performance audits and running meetings with key stakeholders
  • Involvement in the new business process for partner clients including proposals and pitches
  • Keeping Serpico at the forefront attending relevant industry events across the digital landscape
  • Project managing all admin for key clients
  • Client satisfaction through seamless project management of their needs
  • Staying close to industry innovation, especially across the Google Marketing Platform; attending events with partners and potential partners.
  • Fostering strong client relationships and encouraging appropriate growth
  • Organising and contributing to new business leads passed from partners through to pitch and launch

REQUIRED KNOWLEDGE, SKILLS & EXPERIENCE


  • 2+ years strong client management experience
  • Organisation and project management skills
  • A background in digital marketing, specifically PPC, Analytics or Programmatic display
  • Hands on experience with the Google Marketing Platform is desired but not essential

COMPANY BENEFITS

On completion of the three month probation period every employee is eligible for the benefits listed on our careers site

Standard hours are from 9.00am to 5.30pm, there’s flexibility if agreed in advance with your line managers (it may also be necessary on occasions to work outside of these hours).

Apply Now

Or, know someone who would be a perfect fit? Let them know!

Department

London

39 Tabernacle St
EC2A 4AA London Directions recruitment@croud.co.uk 020 3733 4158

What's Croud like?

We live and thrive by the values of passion, imagination and integrity. Across all four of our offices, we pride ourselves on our team spirit and community feel. 


"Great place to work with hard working and passionate people!" - Current employee, Glassdoor

 

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