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SEO Account Manager

Are you passionate about SEO and driving results for clients? If so, this role is for you!
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ROLE OVERVIEW


We are looking for a highly intelligent, charismatic and creative thinking individual who is passionate about digital marketing, in particular, SEO. The successful candidate will be keen to learn, want to strive for success and have a desire to question everything. An analytical mindset coupled with a creative flair is a must for this role along with the willingness to take a risk. The overall purpose of this role is to support the Director of Search in implementing SEO strategy for key clients. You will be responsible for the management and delivery of SEO scopes for our clients, using both internal resource and our network of specialists, in order to achieve client business objectives and targets. The role will be dedicated to driving SEO performance through the day-to-day management and effective implementation for a number of key client accounts.

MAIN ACTIVITIES / DUTIES



  • Set and implement client SEO strategy in tangent with the Client Service Managers in order to increase profit.
  • Drive the implementation and development of client Account Development Plans (ADPs) and client strategy within your client portfolio in order to sustain and grow client performance.
  • Innovate new ideas, techniques, new products suitable for continuation and development of client strategy.
  • Support Director of Search to surprise and delight clients through innovation, knowledge share & insight; highlighting successes on a weekly basis (monthly for smaller clients).
  • Drive client performance management activities across the team to include: optimisation activities, innovation towards client performance, daily checks and best practice processes.
  • Ensure excellence and high-quality client implementation coming from the Croudie Network to include but not limited to editorial, optimisation, engine mirrors. Ensure briefs to the network are comprehensive and accurate, QA work is completed to a high degree.
  • Supporting the SEO Croudies with data collation and checks for client reporting purposes. Writing and communicating reporting summaries and executive summaries to a high standard.
  • Deliver excellence in required communication and client service standards for each client as well as generally.
  • Contribute to internal training and development modules and delivery sessions as required, supporting the Development Manager. Everyone is responsible to deliver training modules internally.
  • Innovate new technologies and ways of working, monitor market trends in order to support internal growth and efficiency strategies. Support and contribute to the development of the tech roadmap.
  • Deliver on regular or ad hoc projects in a timely manner as requested by the SEO Senior Account Manager.
  • Contribute to the new business process as required by the Director of Search  and sales team.
  • Identify areas of development of existing business and support the SEO Channel Head to identify opportunities to upsell from Croud's suite of digital services.
  • Proactively identify workflow efficiencies to counter ineffective process within the team - new ways of working, continuous process improvement
  • Proactively use all tools and technologies at your disposal, identify and share emerging tools and technologies that could contribute to the development of Croud’s SEO offering or workflows
  • Proactively monitor for industry updates and share with the wider team
  • Contributing to and supporting Croud marketing activities

REQUIRED KNOWLEDGE, SKILLS & EXPERIENCE


  • Degree level education or equivalent / relevant work experience.
  • Minimum 2 year’s experience in SEO Marketing.
  • A clear passion for digital marketing, strong understanding of SEO.
  • Strong Microsoft Office skills which must include Excel, Word, and PowerPoint.
  • Proven track record of working to and meeting deadlines.
  • Proven time management skills, strong project management skills, experience and the ability to manage multiple tasks simultaneously.
  • Impeccable attention to detail.
  • A mathematical and analytical mind.
  • Ability to manipulate large amounts of data.
  • Highly organised and an ability to multi-task.
  • Strong communication, organisation, and presentation skills.
  • Good negotiation skills.
  • Thrives working in a team environment.
  • Able to deliver a high level of customer service and management.

COMPANY BENEFITS

On completion of the three month probation period every employee is eligible for the benefits listed on our careers site

Standard hours are from 9.00am to 5.30pm, there’s flexibility if agreed in advance with your line managers (it may also be necessary on occasions to work outside of these hours).

Or, know someone who would be a perfect fit? Let them know!

Department

Sydney

26-28 Wentworth Ave
2010 Surry Hills Directions recruitment@croud.com.au 60291955306

What's Croud like?

We live and thrive by the values of passion, imagination and integrity. Across all four of our offices, we pride ourselves on our team spirit and community feel. 


"Great place to work with hard working and passionate people!" - Current employee, Glassdoor

 

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