ROLE OVERVIEW

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Croud is a digital marketing agency with a unique business model, recently named Campaign's Global Performance Marketing Agency of the Year. 

Croud is a highly successful, continually fast-growing agency with ambitious plans for the future. We have a unique agency operating model, which makes things different and exciting; and a brilliant, positive culture. It’s a fantastic place to work.

We are investing in Data Solutions as a strategic priority. The team brings together a number of capabilities that sit within different parts of Croud, into one unit that will drive cutting edge development in a number of critical areas for the business.

The role sits in the newly created Data Science & Tools team within this department, reporting to Head of Data Science & Tools. The team’s remit is to drive innovation & revenue in two ways: develop & deliver revenue-driving/client-facing data science & engineering solutions and internal tools used within the agency.

The role of the Data Engineer, in Croud’s Data Science & Tools team, will be dual-purposed: (a) solutionising & delivering professional data integration, warehousing and engineering services for clients to enable activation, measurement & insights, and (b) developing internal tools to unlock further client revenue potential.

The right hire will share Croud’s values:

• Passion: loving what you do and being driven to excel with each new project
• Imagination: meeting challenges creatively and ready to try new ideas
• Integrity: accountable and always excellent to one another

Croud operates a hybrid working model with a minimum of 2 days a week based in our Serbia office and the remaining days from home if you wish.

RESPONSIBILITIES

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The Data Engineer is accountable for the successful and efficient implementation of Croud’s data science and engineering client projects and internal tool development. Key performance indicators include the timeliness with which projects are delivered, their profitability, client satisfaction (one recurring measure of which is client Net Promoter Score), and quality of work (whether the solution is fit for purpose and to the required standard).

Data Integration, warehousing & engineering

- Solution-design the data integration architecture and ETL pipeline based on client / internal project requirements:

• Typically, the requirements include bringing together multiple data sources (typically client’s first-party data with ad platforms such as Google Ads, Google Search Ads 360, DV360, Campaign Manager, Google Analytics and Facebook Ads) in a central data warehouse with an automated ETL pipeline
• Sometimes this includes additional handlers in the pipeline which deploy statistical / machine learning models. These are developed by data scientists on the team. The postholder will have exposure to such work, and even opportunities to work on them if their interests, capabilities and client workload allow
• Occassionally, the postholder will be required to work with tools which have a graphical user-interface, requiring therefore little programming knowledge
• In general, we will strike a balance between such “easy” or “legacy” projects with more intellectually challenging ones (such as developing internal tools)

- Get under the skin of the data and systems required for the solution through working closely with the clients or client teams directly

- Work closely with the data engineers and data scientists in our team to ensure the solution is fit for purpose, and that they can develop relevant components accordingly

- Lead on the delivery, drawing from your own programming expertise or from more senior members of the team where relevant

• Assure the quality of implemented data science and data engineering solutions (i.e. “QAing” them as they’re rolled out)
• Put in place logging & monitoring for quality KPIs and alerts for bugs
• Maintain solutions on an ongoing basis such as debugging, and bringing in additional senior help where needed
• Communicate the operation and results of these solutions to internal teams and clients to get feedback and ensure work is delivered per expectations
• For solutions that are deemed to have significant client potential, the postholder will also have to opportunity to productionise the solution, with the support of more senior members of the team
• Contribute to new business and cross-sell proposals, especially with detail about the implementation work in proposed projects, and with estimations of the time and effort needed, which will contribute to the commercial element of a proposal

PERSON SPECIFICATION

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Essential:

• Good python and SQL skills, including:

1. Demonstrable experience in data integration, in particular using APIs of digital advertising platforms
2. Developing and maintaining ETL pipelines
3. Curating databases or even data warehouses

• Basic front-end development using open source frameworks such as Flask (N.B. sleek UX/look & feel aren’t necessary. Such front-end dev is typically required for internal tools.)
• Experience in unit testing, producing clean/maintainable code and other software engineering best practices
• Experience working with cloud computing platforms, Google Cloud Platform being highly desirable
• An ability to communicate clearly and effectively about technical topics with very varied types of stakeholders, from client CMOs to software engineers

Highly Desirable:

• Productionising software applications, experience with Docker
• Experience working with software engineers, agile development, and software development lifecycles

Desirable:

• Experience with data science for statistical / machine learning models
• Experience setting up CI/CD pipelines

  

COMPANY BENEFITS

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Croud offers a clear path to progression for all members of staff. We are committed to offering development opportunities alongside a support system of regular performance reviews. The opportunities are endless!

Croud offers competitive starting salaries alongside numerous company benefits. On completion of the three month probation period every employee is eligible for the benefits listed on our careers site which include:

• 20 days holiday a year
• Daily food and travel allowance
• Annual salary increase
• Annual performance bonus
• Annual performance bonus
  
• Recruitment referrals bonus

Croud is an equal opportunity employer and does not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role.