ROLE OVERVIEW 

 A genuinely different digital marketing agency. We do SEO, PPC, Social, Programmatic, Content & Analytics. We're in New York, Los Angeles, London, & Sydney and work effectively with independent digital specialists in nearly 100 international markets to complete projects for our diverse client portfolio - including Vans, Amazon Music, NewYork-Presbyterian, and Audible.

We are looking for a highly intelligent, charismatic and creative thinking individual who is passionate about SEO and digital marketing.

The role will support senior leadership out of our New York and Los Angeles offices. You will be responsible for the management and delivery of SEO scopes for our clients, using both internal resources and our network of specialists, in order to achieve client business objectives and targets.

This is a mid/senior-level position suited for a well-rounded SEO, experienced in technical and on-page SEO. The successful candidate will be a fantastic people-person who can distill complex SEO issues into meaningful, business orientated actions for their clients. The overall purpose of this role is to support the VP SEO and lead the SEO Managers and Executives in implementing SEO strategy for key clients. You will be responsible for the management and delivery of SEO scopes for our clients, using both internal resource and our network of specialists, in order to achieve client business objectives and targets. You will be responsible for the effective implementation of client Account Development Plans (ADPs) in order to achieve client’s annual business objectives and targets.

RESPONSIBILITIES

The applicant needs to be proficient in the following key areas of SEO leadership:

Technical Specialist

• You love the world of technology and the possibilities tech brings the world

• You've run many of your own websites and understand the complexities of Javascript, HTML, and CSS

• You're familiar with another modern programming language like Python, Ruby or R

• You love solving complex SEO challenges relating to crawling and indexing

SEO Enthusiast

• You love interacting with the SEO community across online and offline areas

• You've spoke at many events and love teaching the value of SEO to anyone who will listen

• You've written content for many industry leading publications and love sharing your thoughts about the industry

Data Aficionado

• Manipulating data is what makes you tick - the world of APIs and SQL databases fascinates you

• You live for Excel and confidently understand complex formulas, macros and pivot tables

• Building charts and decks that tell a story is a process you have been through successfully many times before

Commercial Centric Team Player

• You enjoy managing large teams of people and take joy in finding talent in the SEO space

• You enjoy working with wider teams (Content, PPC, Paid Social) in finding new solutions for clients that break marketing silos

• You enjoy building decks and presenting ideas to new business prospects to assist in growing department revenue

PERSON SPECIFICATION

• Degree level education or relevant equivalent experience

• Demonstrable in-depth experience in Digital Marketing

• Demonstrable in-depth experience in SEO advertising

• Excellent communication, organisation, and presentation skills

• A mathematical and analytical mind

• Exceptional client service skills

• Highly organised and an ability to multi-task

• Impeccable attention to detail

• Excellent Microsoft Office skills which must include Excel, Word and PowerPoint

• Proven track record of working to deadlines

• Proven time management skills

• Proven ability to negotiate

• The ability to autonomously identify opportunities, generate ideas and formulate strategies

• Leadership skills: managing direct reports, a motivator

• Demonstrable line management experience, mentoring & training

• Proven experience in client expectation management roles and situations, able to manage and direct client expectations

• Clear passion for digital marketing and SEO

• Passion for digital marketing and skills in account / project management

• Ability to manage multiple digital marketing projects with fantastic organizational capabilities

• Demonstrable history of leading client calls; discussing key projects and their progress and diplomatically handling any hurdles to achieving goals

• Extensive knowledge of using Google's suite of cloud based tools; Calendar, Drive, Sheets, Present etc.

• Strong Excel skills; knowledge of functions and ability to manipulate data en masse

• Hard working team player with the desire to work as part of a dynamic and friendly team and grow our SEO proposition

• Good communication skills - the ability to convey an idea with confidence

STAKEHOLDERS

• Line Manager: AD, SEO

• Key Stakeholders: VP, SEO and SEO Channel Team

• Other stakeholders: US MD and US Channel Teams

COMPANY BENEFITS

Every employee is eligible for the benefits listed on our careers site which include:

• Competitive salary and annual performance bonus
• 20 days vacation a year + 10 public holidays 
• 401k plan
• Equity in Croud US following six months of employment
• Full Paid Medical Insurance (including dental and vision) 
• Home office chair and monitor 
• Free Citi Bike membership
• Sales commission (if involved in a pitch)
• Recruitment referrals bonus
• Classpass contributions
• Fruit, breakfast cereals, snacks, soft drinks and tea & coffee all provided
• Quarterly team offsites / Regular socials
• Agile working policy

Standard hours are from 9.00am to 5.30pm, there’s flexibility if agreed in advance with your line managers (it may also be necessary on occasions to work outside of these hours).

Croud is an equal opportunity employer and does not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role.