Contracts and Compliance Administrator

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Croud is a global, full-service, digital marketing partner with a rapidly growing in-house team of 200+ digital experts. Through the seamless connection of data, technology and creativity, Croud develops strategies for sustainable growth that drive immediate business impact.

The purpose of this role is to support the administration and organisation of our commercial contracting and compliance needs such as data protection, risk management, business continuity. 

The Contracts and Compliance Administrator would suit a highly process-driven, methodical and logical thinker with a passion for process, process improvement and administration.


  • Working with the Chief of Compliance and Process to identify and collate all current commercial contracts from client contract to supplier contracts, NDAs and addendums; working on global contracts covering all our offices, UK USA AUS and supplier contracts and media related contracts
  • Supporting the organisation of all contracts within Shared Drives and updating relevant links to supporting documents
  • Logging details of the contracts in databases and identifying areas which require attention to include but not limited to: relevant clauses, age of contract, custom clauses
  • Support with a framework of contract management and audit for suppliers
  • Supporting with drawing up contract drafts across the business and managing the signature process
  • Working with the Chief of Compliance and Process to support the organisation and administration of all areas of compliance across the business i.e. ensuring that the Croudie network is compliant. 
  • Supporting with review and maintenance of data protection administration, GDPR, Safe harbour
  • Supporting training staff on key elements of both contracting and compliance

Key accountabilities / responsibilities

  • All contracts are accounted for, stored correctly and databases are up to date
  • Ensuring we manage all our contract end dates and extensions
  • Areas for action within our contracting process are identified and listed
  • Compliance actions are documented and followed up


  • Understanding of either / both contracting and compliance or a passion for both
  • Excellent attention to detail
  • Strong administration skills 
  • Proven ability to organise, prioritise and work to process; a passion for process and structure
  • Strong communication skills and the ability to work with multiple stakeholders
  • Strong desire to work within business operations 
  • Methodical, logical thinking
  • Excel and data skills
  • Self starter



On completion of the three month probation period every employee is eligible for the benefits listed on our careers site which include:

  • 25 days holiday a year
  • Annual performance bonus
  • Sale commission
  • Recruitment referrals bonus
  • Gym membership contributions
  • Ride to Work scheme
  • Rail card
  • Season Ticket loan
  • Free fruit, breakfast cereals and tea & coffee
  • Free home office chair and screen
  • Enhanced maternity and paternity package
  • Life and income protection
  • Medical cash plan
  • Share option scheme
  • Agile working policy

Standard hours are from 9.00am to 5.30pm, there’s flexibility if agreed in advance with your line managers (it may also be necessary on occasions to work outside of these hours).

Croud is an equal opportunity employer and does not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role.  

Or, know someone who would be a perfect fit? Let them know!


Abbey Foregate
SY2 6AH Shrewsbury Directions [email protected] 01743 211165

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